Cancellation Policy
Below are the guidelines if you must cancel your wellness vacation:
If you must cancel your reservation, your cancellation fee will be determined accordingly:
If you cancel your reservation 90 days or more prior to the retreat start date, you will lose your non-refundable deposit paid at the time of registration. If you cancel your reservation within 60-90 days of the start date, you will forfeit 30% of all additional payments received. Any remaining balances will be refunded. If you cancel your reservation within 60 days prior to the retreat start date you will forfeit 100% of your payments. Exceptions to our policy cannot be made for any reason, including weather, hospitalization, business emergencies, personal/family emergencies or personal/family illnesses, including illness due to Covid-19. There are no discounts for arriving late or leaving the retreat early. We highly recommend purchasing Travel Protection Insurance through your travel agent. Travel protection insurance is used for any unexpected additional travel expenses that may occur before, during or after your trip. If we must cancel a retreat, all payments received to date will be refunded, which constitutes full settlement. We are not responsible for expenses incurred in preparation for any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness, etc… Guests who fail to provide personal information and signed “Release of Liability and Assumption of All Risks” in your reservation from prior to their departure will not be allowed to participate in the retreat. Furthermore, the above cancellation policy will apply.
Refunds are processed via etranfer (CAD citizens) or bank transfer/credit card (US citizens).
Below are the guidelines if you must cancel your wellness vacation:
If you must cancel your reservation, your cancellation fee will be determined accordingly:
If you cancel your reservation 90 days or more prior to the retreat start date, you will lose your non-refundable deposit paid at the time of registration. If you cancel your reservation within 60-90 days of the start date, you will forfeit 30% of all additional payments received. Any remaining balances will be refunded. If you cancel your reservation within 60 days prior to the retreat start date you will forfeit 100% of your payments. Exceptions to our policy cannot be made for any reason, including weather, hospitalization, business emergencies, personal/family emergencies or personal/family illnesses, including illness due to Covid-19. There are no discounts for arriving late or leaving the retreat early. We highly recommend purchasing Travel Protection Insurance through your travel agent. Travel protection insurance is used for any unexpected additional travel expenses that may occur before, during or after your trip. If we must cancel a retreat, all payments received to date will be refunded, which constitutes full settlement. We are not responsible for expenses incurred in preparation for any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness, etc… Guests who fail to provide personal information and signed “Release of Liability and Assumption of All Risks” in your reservation from prior to their departure will not be allowed to participate in the retreat. Furthermore, the above cancellation policy will apply.
Refunds are processed via etranfer (CAD citizens) or bank transfer/credit card (US citizens).